hbazzi Terms and Conditions
Please read all terms and conditions carefully before using this platform. These terms form a legal agreement between you and hbazzi.
Important Notice: hbazzi is only for persons aged 21 or above. Use of this platform by minors is strictly prohibited.
1. Introduction and Nature of Agreement
hbazzi (hereinafter referred to as "we", "the platform" or "the company") is an online gaming platform providing services to users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you and hbazzi.
By accessing our website hbazzi.cam or registering an account, you fully agree to these Terms. If you disagree with any part of these Terms, please refrain from using our platform.
Read this document carefully. The terms stated here define your legal rights and responsibilities. If you have any questions, please contact our support team.
These Terms are written in Bengali and apply to users in Bangladesh. In the case of any interpretation, the company's decision shall be considered final.
2. Eligibility and Age Requirements
To use our platform, the following eligibility conditions must be met:
- You must be at least 21 years of age.
- You must be a resident of a region where online gaming is legally applicable.
- You must have a valid payment account (bKash, Nagad, Rocket, bank) in your own name.
- You must provide accurate and verifiable information.
- Each individual may have only one account.
- You may not use the platform from any prohibited country or region.
We may request identity documents (National ID or passport) for age verification at any time. Account activity may be restricted until verification is complete. Providing a false age will result in immediate account closure and all balances may be forfeited.
3. Account Registration and Security
3.1 Registration Process
To open an account at hbazzi, you must provide accurate and complete information. The information provided at registration will be used for identity verification and transactions going forward.
3.2 Account Security
- Keep your password and login details completely confidential.
- Allowing anyone else to use your account is prohibited.
- If you suspect any unauthorized access, notify us immediately.
- Using a strong and secure password is recommended.
- Change your password regularly to keep your account secure.
3.3 Multiple Account Policy
A person may open only one account. If multiple accounts are identified under the same individual, all accounts will be closed and deposited funds may be forfeited. Multiple members of the same household may hold separate accounts, but verification may be required.
4. Deposit and Withdrawal Policy
hbazzi has specific policies regarding financial transactions that all users must follow.
| Item | Details |
|---|---|
| Minimum Deposit | ৳100 (all methods) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 5–30 minutes (typically) |
| Accepted Methods | bKash, Nagad, Rocket, bank transfer |
| Currency | Bangladeshi Taka (BDT / ৳) |
4.1 Deposit Rules
- Only a payment account in your own name may be used for deposits.
- Funds sent from third-party accounts are not accepted and will be returned.
- After a successful deposit, the balance is usually credited within a few minutes.
- If you experience any deposit-related issues, please contact support.
4.2 Withdrawal Rules
- Identity verification may need to be completed before requesting a withdrawal.
- Withdrawals will be processed using the same method used for the deposit.
- Withdrawals may be held if bonus wagering requirements have not been met.
- Additional verification may be carried out for unusual transactions.
- The company reserves the right to suspend withdrawals if fraudulent activity is suspected.
Note: All financial transactions are secured by SSL encryption. We do not share your financial information with any third party.
5. Bonuses and Promotional Offers
All bonuses and promotional offers at hbazzi are provided under specific conditions. Accepting a bonus means you agree to the associated terms.
New members will receive a 200% bonus on their first deposit, up to ৳5,000. Example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. A 20x wagering requirement applies to this bonus.
5.1 Wagering Requirements
- A 20x wagering requirement applies to the welcome bonus, meaning the bonus amount must be wagered 20 times.
- Bonus funds cannot be withdrawn until the wagering requirement is met.
- Winnings become withdrawable only after the wagering requirement has been fulfilled.
- Certain games may not count toward the wagering calculation.
5.2 General Bonus Terms
- Each bonus offer has a specific validity period, after which the bonus expires.
- Another bonus cannot be claimed while an active bonus is in progress.
- If bonus abuse or fraud is found, the bonus and associated winnings will be voided.
- Claiming multiple bonuses from the same device, IP address or household is prohibited.
- hbazzi reserves the right to modify or cancel any bonus offer at any time.
5.3 VIP Program
hbazzi has five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are provided at each level. Higher levels offer greater rewards. VIP membership is determined in accordance with company policy.
6. Gameplay Rules
hbazzi offers various types of games including cricket betting, live casino, slot games and fishing games. All games are operated using fair and transparent technology.
6.1 Fair Play Policy
- All game outcomes are determined by Random Number Generator (RNG) technology.
- No game result can be predetermined or manipulated.
- Game providers' own rules apply and take the highest priority.
- Bets cancelled due to technical issues will be fully refunded.
6.2 Betting Limits
Each game has a set minimum and maximum betting limit. These limits may vary by game. VIP members may enjoy higher betting limits. The company reserves the right to impose limits if any particular betting pattern appears suspicious.
6.3 Technical Issues
In the event of a disconnection or technical problem during a game, hbazzi cannot guarantee any winnings. However, the user's deposit will remain protected in such circumstances. Technical issue complaints must be reported to support within 24 hours.
7. Prohibited Activities
The following activities are strictly prohibited and will result in immediate account closure:
- Conducting fraudulent or deceptive activities.
- Abusing bonuses or gaining undue advantages through multiple accounts.
- Using the platform for money laundering purposes.
- Using any software bots or automated tools.
- Exploiting game errors or technical vulnerabilities.
- Threatening or harassing other users.
- Using third-party payment methods.
- Using fake or false identity documents.
- Attempting to access the system through hacking or unauthorized means.
Warning: If prohibited activity is detected, all balances in the account may be forfeited and legal action may be taken.
8. Privacy and Data Protection
Protecting your personal information is of great importance to us. Full details of how we collect, use and protect your information can be found in our Privacy Policy.
- Information provided at registration is used for identity verification and service improvement.
- Your information will never be sold.
- Information may be shared with authorities where required by legal obligation.
- All data is kept secure using SSL encryption technology.
- You may request to update or delete your data.
9. Responsible Gaming
hbazzi places the highest priority on responsible gaming. We believe gaming is a form of entertainment and should never become an addiction.
You can set your own limits for deposits, betting, and losses. This helps you play within your budget.
You can take a temporary break at any time. Contact our support team and we will suspend your account temporarily.
To learn more about responsible gaming, please read our Responsible Gaming page.
- Never treat gaming as a source of income.
- Never bet more than you can afford to lose.
- If you notice signs of addiction, seek help immediately.
- Keep your account secure from minors.
10. Account Closure & Suspension
10.1 Closure by User
You can close your account at any time by contacting our support team. Before closing, make sure your balance is zero or that a withdrawal has been completed. Any active bonuses will be cancelled.
10.2 Closure by Company
hbazzi reserves the right to close or suspend an account for any of the following reasons:
- Violation of these terms and conditions.
- Fraudulent or deceptive activity.
- Suspicion of money laundering.
- Providing false or incomplete information.
- Failure to verify age.
- Due to legal obligations.
10.3 Balance After Account Closure
If an account is closed for reasons not attributable to the user, any valid balance will be returned. However, if the account is closed due to a rule violation, the balance may be forfeited. The decision to forfeit will depend on the company's final judgment.
11. Changes to Terms & Updates
hbazzi reserves the right to modify these terms and conditions at any time. The following policies will be followed when changes are made:
- Users will be notified in advance of any significant changes.
- Continued use of the platform after changes are made will be considered acceptance of the new terms.
- The date of the latest update will always be noted at the top of this page.
- Copies of previous terms can be obtained through support upon request.
It is recommended that you visit this page regularly to stay updated on any changes to the terms.
If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. Failure to enforce any term does not constitute a waiver of that term.
12. Contact & Complaints
If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact us:
Live chat support in Bengali is available 24/7. Click the live chat icon on the site.
Contact us by email: [email protected] — we will respond as soon as possible.
When submitting a complaint, including your account details, a description of the issue, and any relevant screenshots or dates will help us resolve it faster. We take all complaints seriously and strive for a fair resolution.
Visit our FAQ page — common questions are already answered there.
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