hbazzi's Commitment to Responsible Gaming
Your enjoyment and safety are our top priority. hbazzi believes that a healthy and controlled gaming experience has a positive role in a player's life.
Why is Responsible Gaming Important?
Online gaming is a form of entertainment. But when it goes beyond entertainment and starts causing financial or mental stress, it is important to seek help. hbazzi takes every player's mental and financial wellbeing very seriously.
We want every experience on our platform to be safe, within limits, and entirely voluntary. Responsible gaming means setting your own budget, sticking to time limits, and remembering that winning is never guaranteed.
Keep in Mind
Gaming should always be for entertainment — not as a source of income. If you ever feel that gaming is getting out of control, please contact our 24/7 live chat support.
Our Protection Tools
hbazzi provides players with a number of effective control features that make responsible gaming easier for you.
Deposit Limit
Set your own limit on how much you deposit daily, weekly, or monthly. Once a limit is set, you will not be able to go beyond your budget.
Time-Out Feature
If you want to take a break for a few days, use the time-out option. You can temporarily close your account for anywhere from 24 hours to 6 weeks.
Self-Exclusion
Use self-exclusion to stay away from gaming over a longer period. Once activated, your account will be fully closed for the chosen duration.
Age Verification (21+)
hbazzi is for players aged 21 and above only. Age verification is mandatory at registration. There is no way for underage users to open an account.
Gaming History Review
View your full transaction and gaming history in your account. Analyze your own behavior and make informed decisions.
24/7 Support Service
Reach our Bengali live chat support team at any time for any issue. We are always here for you.
21+ Age Policy
One of the core principles of responsible gaming in Bangladesh is following the age limit. To create an account on hbazzi, you must be 21 years of age or older.
We verify age at registration and may request additional identity documents in any case of doubt. Keeping underage users away from online gaming is our responsibility.
If you become aware that an underage person is using our platform, please notify us immediately at [email protected].
For Adults Only
- Age verification mandatory at registration
- Underage accounts closed immediately
- Parental controls available to protect the family
- Investigation and action on suspicious activity
Signs of Problematic Gaming
We often do not realize ourselves that gaming is getting out of control. If you or someone close to you shows any of the signs below, it is important to seek help.
Warning Signs
- Repeatedly playing to try to win back lost money
- Hiding gaming activity from family or friends
- Taking on debt or draining savings to fund gaming
- Feeling anxious or restless when unable to stop gaming
- Problems at work, in studies, or in relationships because of gaming
- No longer enjoying gaming unless spending more money than before
- Turning to gaming to escape stress or sadness
If even one of the signs above applies to you, please contact our support team without delay. We do not judge — we just want to help.
How to Use the Protection Tools
In just a few simple steps you can keep your gaming experience safe and in control.
Log In to Your Account
Log in to your hbazzi account and go to "Account Settings" or the "Responsible Gaming" section.
Set Your Limits
Set a daily, weekly, or monthly deposit limit. A set waiting period applies before this limit can be changed.
Activate Time-Out or Self-Exclusion
Choose time-out for a short break. If you need a longer break, choose the self-exclusion option and set your preferred duration.
Get Help from Support
If you are unable to change settings on your own or need further assistance, contact us via 24/7 live chat or at [email protected].
Talk to Family and Friends
Have an open conversation with your loved ones. Their support is the greatest aid to responsible gaming.
Tips for Safe Gaming
Responsible gaming is not just about taking action when a problem arises — it is about staying alert before problems occur. Following the tips below will keep your gaming experience enjoyable at all times.
Set a Budget
Decide how much you will spend before you start playing. Never go beyond that limit — treat it as money you are prepared to lose.
Stick to Time Limits
Decide in advance how long you will play each day. Set an alarm and take a break when the time is up.
Play for Fun
Do not think of gaming as a way to earn money. It is a form of entertainment — enjoy it as such.
Do Not Play Under Stress
Avoid gaming when you are angry, sad, or under mental stress. Your ability to make decisions is reduced at such moments.
Accept Losses Calmly
Wins and losses are part of every game. Trying to quickly recover lost money often leads to even greater losses.
Maintain Your Social Life
Spend time with family and friends. Do not let gaming take the place of your social relationships.
Responsible Gaming FAQ
Find answers to some common questions here. Visit our FAQ page to learn more.
Need Help? We are here.
Use our responsible gaming tools or contact the support team right now.